What School Has Taught Me About Work (and People)

The longer I’ve been in school, the more I’ve realized that what we learn in class doesn’t stay in class. It spills into how we think, how we lead, and even how we handle the hard moments at work. Over the past several terms, I’ve been diving deep into management courses that cover everything from … Continue reading What School Has Taught Me About Work (and People) →

Building Trust in Patient Relations

Trust is the foundation of every patient-provider relationship. But it doesn’t happen by accident; it’s cultivated by leadership choices that shape a culture of safety, respect, and empathy. When leaders set the tone, it ripples through every corner of a healthcare organization, influencing both staff behaviors and patient experiences. Why Leadership Matters for Trust Patients … Continue reading Building Trust in Patient Relations →